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What to Do if My Email Is Not Sending or Receiving in cPanel? Print

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Solution:

  • Check email settings: In cPanel, go to Email Accounts and verify your email account settings. Ensure SMTP and POP/IMAP settings are correct.
  • Check DNS settings: Ensure that the MX, SPF, and DKIM records are configured properly in Zone Editor.
  • Check email quotas: Go to Email Accounts to see if any of your accounts have exceeded storage limits and adjust as needed.
  • Check for blacklisting: Use online tools to check if your IP/domain is blacklisted. If it is, contact your provider to resolve the issue.
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